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At the heart of implementing quality management systems in post-compulsory vocational education: expertise and interdependencies in action

Abstract

This article examines the deployment of quality management systems in post-compulsory vocational education institutions, highlighting the introduction of quality standards and the expansion of auditing practices that reinforce interdependent relationships. It sheds light on the growing involvement of non-state actors, engaged as “third-party experts” in external evaluation or quality certification processes of establishments. We will pay attention to this phenomenon “in the making”, giving voice to hybrid actors operating in intermediation spaces, while analyzing the commercial aims underlying these dynamics.

Keywords

quality management, intermediary actors, external evaluation, quality certification, audits

PDF (French)

Author Biography

Silvia Sá

 Silvia Sá est docteure en sciences de l’éducation et chargée d’enseignement à la Haute École Pédagogique du canton de Vaud, au sein de l’Unité d’Enseignement et de Recherche « Développement – psychologique, organisationnel et professionnel ». Sa recherche doctorale porte sur le management de la qualité dans les établissements de formation professionnelle secondaires. Ses travaux s'inscrivent dans les champs de la sociologie des professions, sociologie des organisations et des outils de gestion.

HEP Vaud, Avenue de Cour 33, 1014 Lausanne

E-Mail: silvia.sa@hepl.ch